When you have had a test, the doctor will advise you of the follow up action following your test and how you will receive your results:
- If no further action is required, we will not contact you.
- Make a phone appointment to see a doctor 14 days/as directed after you have had your test (if advised).
We do not feel it is appropriate for our reception staff to give out results over the phone. However, if your test result is normal the doctor will indicate this on the computer and the receptionist will be able to tell you the result is normal.
There is no need for you to routinely contact us for your results.
Should your results require further action, you will be contacted by the surgery.
Systems are in place to ensure patients are contacted immediately regarding any results requiring urgent action.
Getting your test results
Once a doctor has reviewed your test results, you can view them:
- in your NHS account (through the NHS website or NHS App)
- in your SystmOnline account
- by phoning us on St Mark’s Road 01332 224588 or Sitwell Street 01332 673905 and we will tell you what the results are
Questions about your results
If you want to talk to someone about your results, fill out a test results request form and someone will be in touch.