Purpose

The purpose of the Patient Participation Group (PPG) is to develop and strengthen a good working partnership between patients and Derwent Valley Medical Practice (the Practice); to encourage developments and improvement in healthcare and facilities through feedback that matters to the diverse population for which it cares.

The activities of the PPG will be used to help meet the Care Quality Commission (CQC) Key Lines of Enquiry relating to ‘the well lead’ domain.

The PPG is not a forum for individual patient heath issues or complaints. These are dealt with by the practice in accordance with standard procedures.

Principal Aims of the PPG

The Principal aims of the PPG are to:

• Work together with the Practice to provide a range of ways for all patients to share their views about current and proposed services developments including giving feedback to the Practice on: patient experience, generic patient and carer needs, interests and concerns;
• Raise patient awareness of the range of services available at the Practice and help patients access / use such services more effectively;
• Contribute to promotion of good health and well-being by arranging / supporting health awareness events.

A full list of aims and PPG Terms of Reference are available here.

PPG activities

The PPG undertakes, for example, surveys of patient experience and opinions regarding our appointments system.

Meetings and Membership

Meetings of the PPG are normally be held in the St Marks Road surgery conference room, by arrangement on an as required basis, or at least four times per year. Meetings are face-to-face and / or virtual at mutually agreed dates and times, based on the needs of the group. We are very keen to see the PPG grow in size and to ensure it represents all ages and backgrounds of our patients. If you are interested in joining the PPG full details are available here.